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What does USSD code running mean on my Moto G phone?


I was trying to check my voicemail and when I pressed 1 I got the message "USSD code running." What does this mean and why can't I check my voicemail?

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Hi Tania, Usually you get that message when you run a special code, such as *21 to forward your number. Did you long press the 1 to check your voicemail? Try rebooting your phone too and then see if it works 🙂
Sophia wrote:

Hi Tania, Usually you get that message when you run a special code, such as *21 to forward yo...

Thanks Sophia! I did press the 1 a long time and must have caused that message to pop up. I did turn off the phone and rebooted it and that worked to clear that message and let me check my voice mail the right way. Now I know how to check my voice mail and that is to call my cell number with the 1 in front of it. Thanks for your help.

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