Koodo Community



What does certified pre-owned mean?

What kind of warranty do these "certified pre-owned" phones have? What's Koodo's return policy if these phones break down?

2 replies

Userlevel 1
Hey Cale, The certified pre-owned phones are phones that have been used, and returned under the 15 day return policy still in new condition. Koodo then ships the phone to the warehouse where all the phones are inspected and then certified and sent back to the stores to be sold at a discounted price. All the certified pre-owned phones come with a standard 1 year manufacturers warranty the same as any other phone!
Userlevel 3
Hello Cale! Take a look at this link for a little more info http://koo.do/1Cpzc0v . Have a great day!