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What do i do if i forget my password and not getting the emails to reset it?


I have an android phone and I forget my password but when I go to reset it my email is receiving anything about it.

10 replies

Userlevel 7
Badge +4
Have you checked the junk folder?
Robert wrote:

Have you checked the junk folder?

Yeah
Userlevel 7
Badge +4
Robert wrote:

Have you checked the junk folder?

Are you sure you're using the good e-mail? Maybe you signed up with another one which would explain why you're not receiving any e-mail!
Robert wrote:

Have you checked the junk folder?

I've been using this email since I got my phone and it has always worked 
Userlevel 7
Badge +4
Robert wrote:

Have you checked the junk folder?

At this point, I think you need to call Koodo or send them a facebook message to see when Koodo sent you a reset message, and did they have a correct email account.
Robert wrote:

Have you checked the junk folder?

I just sent an email and will have to wait a day or two for an answer. 
Userlevel 7
Badge +4
Robert wrote:

Have you checked the junk folder?

Better contât them via FB, you'll get a faster answer : www.m.me/Koodo
Userlevel 1
Robert wrote:

Have you checked the junk folder?

Did you make sure that sync is enabled?
Userlevel 6
Sometimes it just takes a little while, hopefully, you were able to see the email by now
Userlevel 1
If you have an Android Phone, Make sure you enable Sync! Or you won't receive any emails.. You can also Refresh The Email app you are using!

[b][i]Hope This Helped!

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