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What are the rates for calling and texting from Europe?


I can't seem to find any details or plans on the add-on section or FAQ section... There's add-on's for China, UK, Mexico, France, but nothing for the rest of Europe.

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Userlevel 7
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There are no add-ons for European roaming currently. Pay as you go or get your phone unlocked and get a local SIM. http://help.koodomobile.com/coverage-long-distance-and-travelling/travelling
BobTheElectrician wrote:

There are no add-ons for European roaming currently. Pay as you go or get your phone unlocked and...

Oh, sorry, I didn't even see your comment the first time... Thanks for your reply, that's just what I needed!
Userlevel 7
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I believe the add-ons you describe are to call those countries from Canada, not the reverse. AFIK, Koodo only offers US, Mexico & Caribbean roaming packages.
Userlevel 3
Hey there, 

Just to clarify things a little.@dfbutt is right. The add-ons you mentioned include only calls made from Canada to those countries. For roaming we only have the US and Mexico & Caribbean options (http://koo.do/1G0vPPB).

Many thanks!
Userlevel 3
Veronica wrote:

Hey there, 

Just to clarify things a little.@dfbutt is right. The add-ons you mentio...

I think she maybe asking how she has to pay when she travels to Europe and wants to call or text back to Canada.
Userlevel 7
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Veronica wrote:

Hey there, 

Just to clarify things a little.@dfbutt is right. The add-ons you mentio...

Yes, that is what I understood. It was answered by Bob the Electrician before I clarified what add-ons the OP was viewing.
Userlevel 3
Katie, here are the rates: http://help.koodomobile.com/coverage-long-distance-and-travelling/travelling Click on the "travelling outside of these regions" button.
Yes! There we go! Thank you so much, that's exactly what I was looking for!
Userlevel 3
Katie Kane wrote:

Yes! There we go! Thank you so much, that's exactly what I was looking for!

Hey Katie!

Just make sure you activate on your Self-Serve the free add-ons that allow you using the service abroad. They are the following: "International Voice Roaming" for calling and texting and "International Data Roaming" for data.

Have a safe trip!
Userlevel 7
Badge +4
Katie Kane wrote:

Yes! There we go! Thank you so much, that's exactly what I was looking for!

For sure... if you don't activate international options you will have no connection whatsoever overseas. No fun to arrive with NO SERVICE at all, and it's a fairly common occurence.

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