Koodo Community

Community

Solved

went from a s3 to the s5 can't access my hotmail account. it won't let me change my password. .do I need to go on computer to do this


I just went from a s3 to the s5 and can't access my hotmail account. it won't let me change my password. .do I need to go on computer to do this

4 replies

Userlevel 7
Badge +4
Yes, you would need to go on the computer or the internet browser of your phone.
Userlevel 7
If you want to change your hotmail password, you need to do it via your computer or your phones mobile browser through the hotmail website (non-mobile version).
I did it on my computer but still can't sign in to hotmail on my phone
Userlevel 7
Maybe try a different email app from the Play Store? Hotmail sometimes has issues with default email apps on Androids. K-9 mail or CloudMagic both work very well.

Reply