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watern damage

i dropped my band new phone htc desire 320 into ater. it turns on but the screen doesnt work.. is it fixable or do i have to buy a new phone

2 replies

Userlevel 7
Check this out https://c.getsatisfaction.com/koodo/topics/how-much-to-fix-a-water-damaged-screen
Userlevel 3
Hi Gavin!

The water damage would be covered only by the Extended Warranty if purchased at the time of activation, or up to 30 days after the date of purchase. If you don’t have the Extended Warranty, then you will have to buy a new phone.  If you have a remaining tab, you will have to pay it off, to do the upgrade at a Koodo shop. Click here to see the phones we currently offer http://koo.do/kphone