Koodo Community

warranty repair for samsung galaxy S20


I just purchased this phone and was literally going into a store to purchase a case as I bought the phone online and it fell and the screen cracked. I’m just wondering if the warranty covers getting it repaired?




2 replies

Userlevel 7
Badge +4

It wouldn’t be covered under the manufacturers warranty.

If you had bought the Koodo Protection Plan then it would be covered under that.

Userlevel 7
Badge +4

If you used a credit card to pay your koodo bill and the upfront amount for the phone, you could check in with them (credit card issuer)and see if they had insurance for accidental damage. Normally they had  a 90 day period of insurance.