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WARRANTY OBLIGATION NOT FULFILLED


Why does Koodo not honour the warranty assistance within its period? I was told Koodo can not help as they do not have the means to assist. Thus Koodo is not fulfilling its contractual obligations as set out in the agreement. Note: as advised by Gaby from Koodo..

2 replies

Userlevel 7
Badge +4
Hi,
Can you describe more detail. What phone was it?, and when and where did you buy it from?
And which agreement did you mention to? the phone contract?
Userlevel 7
Badge +4
And, what kind of warranty are you talking about? Manufacture one or you bought an extended warranty? What is your phone condition?

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