Koodo Community

Waiting for my credit to be applied to my account /since May


3 replies

Userlevel 3
What credit?
In may I travelled to the states and had ordered the three day u. s. add on. UT my phone didn't work at all. Talked to a report a day he said pay my bill including the add on and a credit will be applied. Paid but didn't receive my credit
Userlevel 7
Badge +4
Hello Gale Are you sure you didn't receive your credit? If you are then the only option is to call and see what went wrong. Likely they will have made a mistake or maybe you missed your refund. Good luck