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voicemail setup deleted

I had a voicemail set up for a long time and when I tried to access it today, it told me that I had to set it up. I have a plan that includes voicemail, I haven't changed numbers or moved. Why would it just delete my voicemail information? I have a Samsung Galaxy S4.

5 replies

Userlevel 7
Did you change plans recently? That may have reset it. Otherwise that is an odd occurrence.
I haven't changed plans either! Just same old same old. The only thing different was that I took my phone out of country for a few weeks. I never even checked my voicemail down there though.
Userlevel 7
Badge +4
Userlevel 7
Ohh well that explains it. Thanks for the link.
Ah, thank you. They must have missed me when they sent out the message.