Koodo Community

Voicemail Messages Cut Frequently

  • 28 January 2021
  • 5 replies

Oftentimes, the messages on my voicemail cut throughout, so that I only get snippets of the message! This never happened to me with my other providers. I don’t know what to do!

5 replies

Userlevel 7
Badge +4

Do you have a good coverage when you are listening to your voicemail?

It’s inside my house, the main living room.

Badge +4

Which Android phone do you have?

To check for the make and model of your phone, go to Settings > About Phone or About Device. 


Do you have good signal strength when listening to your voicemails? 

Three to four bars of signal strength is considered a decent signal.

Userlevel 7
Badge +4

Do you normal calls cut throughout as well in the same location of when your voicemail cuts throughout?  If not then it is not your reception, and likely the reception of the person leaving the voicemail.  Does this happen with various people or just a select few?

This happens to me ALL THE TIME. call quality is great but messages are broken and choppy (barely recognizable). I have. LG G7 One if that helps, but it's doubtful that it's a hardware problem with my phone.  it's not an issue with respect to my signal, it's happening wherever the voicemail gets deposited.