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After 12 rings says "This number is not in service". Does not come up with voicemail option

4 replies

Userlevel 7
Badge +4

Did this happen to your phone line or someone else? 

It happened on my own cell phone.  I could answer it before it came to that but if I didnt it wouldn't go to voicemail, it would just say "The number you have reached is not in service.  Please hang up and try your call again."

Userlevel 7
Badge +4

Did it work before? did you recently change any option in their voicemail settings? I wondered if the voicemail wasn’t imitated or was configured to be like that https://www.koodomobile.com/en/help/voicemail

If this is your new phone, new line, then you might want to contact koodo tech to reset/initiate your voicemail.

Yeh, that's my next move.  Already had it reset once though. It worked fine for a few hours and then started with this new recording. I'll try again this evening and let ya know how I make out.