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Virus Warning


I just got a pop up message that says "The page at play.google-android-security.com says: WARNING: Your phone has (13) Virus! The Virus may comput you date. Please follow instructions to remove Virus. OK" I'm not sure what to do, based one spelling errors it doesn't seem legitimate. Do I click "ok" and follow the instructions?? HELP!!

10 replies

Userlevel 4
What were you doing on the phone when that popped up?
Not sure... I think I was trying to check something on the Internet... a school calendar. It happened last night and I shut the phone down immediately. The pop-up is still there today....
Userlevel 7
Badge +4
Definitely not legit, looks like scareware to me.
So, how do I make that "window" go away?
Userlevel 7
Badge +4
Just hit cancel I see that all the time, I figure it's just a someone trying to sell you virus protection. Just download a anti-virus app for free from the PlayStore like Comodo anti-virus or AVG and it will tell you if you actually have any viruses which chances are you do not. If there's no cancel button just hit back on the phone or tap the screen anywhere that the pop up doesn't show and it goes away sometimes but the back button should work.
Userlevel 7
Badge +4
Paul "Kid Android" Deschamps wrote:

Just hit cancel I see that all the time, I figure it's just a someone trying to sell you virus pr...

I support what Paul said. I've received multiple warning like these on my S4... Never clicked on one! But that's pretty weird the pop-up is still there after reboot
Userlevel 7
Badge +4
Also are you using a 3rd party webbrowser you downloaded from the playstore?
Chances to get infected on a stock device with no root access are quite slim actually... Even if she accepted the download, it probably wonlnd't install anyway... There "might" be a small risq if the option to install app from other source than the google play store but by default, this option is not activated. I woulnd't install an anti-virus as it slows down a lot the devices... I don't think it will be of much help and I personnaly think that anti-virus are bogus on android specially with stock devices... That's my opinion though... Like Paul said, I would just hit cancel and don't install nothing. It's clear seeing the url that you are NOT on the google play store... A pop-up/ad blocker would be more useful I think...
is there any solution how to do the window going away ?
Userlevel 6
Schulz112 wrote:

is there any solution how to do the window going away ?

You can just navigate away from the page.
This is a scare ad that was on the page to try and get you to download software.
Just close it or hit cancel or navigate away from the page.

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