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Virus Message on Moto G phone


Getting Trojan virus message on my Motorolla Motto G cell phone and there is a request with a google logo to download an app to remove it, however the site sending it is mobile.xyz
What is this and how can I remove these messages or verify an actual virus is on my phone?

13 replies

Userlevel 7
Badge +4
Dont download anything its asking you to. Thats how things go bad. Have you downloaded a new app recently or done something different? http://www.androidauthority.com/mobil...
I haven't downloaded anything.  I have been viewing some friends facebook posts via my phone which is new, as I haven't done so before..  I did go online and found that this may be a facebook spam problem, but I don't trust if that post to correct it will be real!
Userlevel 7
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Mary Lou wrote:

I haven't downloaded anything.  I have been viewing some friends facebook posts via my phone...

Do your research before doing anything. That's all I did was type moto g virus and tons of Google posts showed up. You can always just ignore the warning and move on.
Userlevel 7
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Mary Lou wrote:

I haven't downloaded anything.  I have been viewing some friends facebook posts via my phone...

There are a lot of virus protector apps on the playstore. I don't use them but if Ur going to use one, try AVG
Mary Lou wrote:

I haven't downloaded anything.  I have been viewing some friends facebook posts via my phone...

Thanks Charwick, will try that!
Userlevel 7
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Mary Lou wrote:

I haven't downloaded anything.  I have been viewing some friends facebook posts via my phone...

No problem Mary Lou.
Userlevel 4
Mary Lou wrote:

I haven't downloaded anything.  I have been viewing some friends facebook posts via my phone...

Chadwick, I am just curious, why don't you use an antivirus?
Userlevel 7
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Mary Lou wrote:

I haven't downloaded anything.  I have been viewing some friends facebook posts via my phone...

Because I'm the kind of person(along with thousands), who believe it's nothing more than a gimmick for a smartphone these days. I've had tons of phones with a crapload of different Roms and never once had any issue or message to do with a virus.
Userlevel 7
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Mary Lou wrote:

I haven't downloaded anything.  I have been viewing some friends facebook posts via my phone...

Generally speaking unless you're installing stuff from outside of the Google Play Store, including clicking on these links and "warnings" that are malware attacks, you really don't need it. To be fair, apps ahve been accepted that contain malware or viruses. They remain a tiny fraction of the overall app world, and require you to download them obviously. That's one of the key prevention tactics just like in the PC world: if it's not familiar, or is like "starbuckz" app by "starbuckz" then you know it's not the real deal and you stay away. I too don't use AV programs on my mobile devices, except if I'm downloading an .apk file from outside of GPS.
Userlevel 4
Mary Lou wrote:

I haven't downloaded anything.  I have been viewing some friends facebook posts via my phone...

Thanks for your comments, guys. I understand the point, although for my peace of mind I'll keep an av on my phone. Actually my phone (ZenFone 2) came with a preloaded av.
Userlevel 7
Badge +4
It is totally spam/malware. You close that link and you don't go back to it or install anything it tells you to. The posts are likely the way to scare you into downloading malware outside of the Google play store and I would also informed your friend about it. If you want to be sure, go to t Google play store from your phone's icon of the app and download a highly rated anti virus program like AVG (or Avast or whatever)and also Malwarebytes. The combination will nearly guarantee whether or not you have actually been infected with anything.
Thanks Goran, will try that!
Userlevel 7
Badge +4
Also if you want to go on Facebook it's best to download the Facebook app from the Google play store instead of using the browser to go to Facebook. When using the browser and that stupid virus thing pops up close the tab or it will usually just keep popping up

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