I am a new Koodo prepaid customer with a new HTC Desire 320.
I'm baffled by something. When I make local calls from my apartment, the call seems to have good call quality and everything is fine. But when I try to call my mother long distance, I have major problems.
For instance, on Friday, I tried to call my mother and every time I called, it rang once, then the phone vibrated, then the call was disconnected. Today, when I tried to call her, I got through and she picked up but there was a wicked echo, the phone vibrated near the start of the call, and then we got disconnected after a few seconds. I couldn't figure out if the problem was my phone and connection or some issue on her end so I went over to my friend's place and called her on his landline and everything was fine. Then, when I came home again, I tried calling her from my balcony instead of my desk and the call went fine.
If calling from inside my apartment is the issue, why does the phone show excellent signal strength and successfully make good quality local calls from the exact same spot but give awful results when calling long distance from the same spot? (I'm literally in the same chair when I try the different calls.)
Also, is it routine for the phone to vibrate in the first seconds of the call? If so, why does it do that? Is the vibration telling me that the call has gotten through and the other party has picked up? Or that the billing of the call has begun?
Lastly, why does the screen go black so quickly after the call begins? I have the screen saver set to kick in after two minutes but there's no way I've been on the call more than 5 seconds before the screen saver kicks in. That forces me to power on again, unlock the phone, and click on the phone app. I'd like the screen saver not to kick in while I'm on a call at all so that I can always see the disconnect button and not have to click several things before I can get back to it.