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Question

US roaming add on not working


I just went over to the US today, bought the 30ALL plan so we could have some data on our honeymoon . Unfortately it isn't working at all, can only connect while on wifi. Hoping for an answer/ideas to fix it or a refund if it isn't going to work 😞 I'm on a Motorola z play

7 replies

Userlevel 7
Badge +4
Are you connecting to a carrier at all or does it say no service? Have you tried restarting your phone?
Allan wrote:

Are you connecting to a carrier at all or does it say no service? Have you tried restarting your ...

Restarting didn't work 😞 connected to at&t
Allan wrote:

Are you connecting to a carrier at all or does it say no service? Have you tried restarting your ...

Oh! Figured it out, was missing a setting. Thanks!
Userlevel 7
Badge +4
Allan wrote:

Are you connecting to a carrier at all or does it say no service? Have you tried restarting your ...

Care to share your solution so someone else can benefit?
Userlevel 7
Badge +4
Allan wrote:

Are you connecting to a carrier at all or does it say no service? Have you tried restarting your ...

Data roaming was off?
Says I'm connected to at&t, able to send texts
I'll try restarting

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