Koodo Community

Community

Question

US long distance being charged in spite of having 10 dollar add on for unlimited long distance


4 replies

Userlevel 6
Were the calls to the US made before or after the date you added US long distance? If the calls to the US were made before the date you added it, that would explain why you got charged.  
I figured it out. Its in the fine print. The 712 conference call numbers are excluded along with several other numbers. Gotta watch the fine print !
Userlevel 6
Geoffrey King wrote:

I figured it out. Its in the fine print. The 712 conference call numbers are excluded along with ...

Very good detective work, and I agree!
Userlevel 7
Badge +4
Geoffrey King wrote:

I figured it out. Its in the fine print. The 712 conference call numbers are excluded along with ...

"The large print giveth and the fine print taketh away..."

Reply