Koodo Community

Upgrading phone

  • 18 November 2016
  • 2 replies

So i am looking to upgrade my phone, the lady at the store had mentioned i need picture ID to upgrade. I just applied for a new ID card and it will take roughly a month for it to come in so i was wondering if i would be able to use the new ID # i was provided with or if i need to wait for my picture ID to come in thank you.

2 replies

Userlevel 7
Badge +4
You will need some sort of picture ID listed below:
The following acceptable photo identification:
  • Valid Canadian Driver’s License (a driver’s license can’t be used for both photo ID and a credit check assessment)
  • Valid Passport (Canadian or Foreign)
  • Work Visa
  • Department of Defense ID
  • Permanent Resident Card
  • Native Indian Status Card
  • CNIB Card
  • Valid Provincial/Territorial Photo ID(government issued)
  • Possession and Acquisition License (PAL)  
Userlevel 5
Hey Dustin! Just letting you know that you can upgrade through our webstore http://koo.do/1GgRxzH instead of waiting for your ID.  All the best 🙂