Koodo Community

Updating problem on the galaxy s4

whenever i try to update the software it says "device modified, unable to update" i have not rooted my device, how do i fix this?

2 replies

Userlevel 1
Did you buy this phone from Koodo? I would try a factory reset to see if this helps.
Userlevel 7
Badge +4
If you bought it second hand the other person may have moded it. Just to let you know there is no updates available for Koodo's Galaxy S4 yet, it should be soon but I have yet to recieve it. The update has only reached videotron, moblicity, & MTS I think but none of the Big 3 or their sister companies.