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Question

Unreasonable Talk Booster Usage


I rarely use my cellphone to make phone calls yet I've used 491 minutes of my 500 minute talk booster.  How can I reconcile this?

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Userlevel 7
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Did you receive calls? They use up booster minutes too...
Sophia wrote:

Did you receive calls? They use up booster minutes too...

If someone calls, but I miss the call does that use up booster minutes?  I've received a few calls from the U.S. with numbers that I don't recognize.  So I've ignored them.
Userlevel 7
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In self-serve, [b]Phone Services tab, then [b]Usage History --- should lay out your consumption details.

Not answering a call does not cost booster minutes. Not likely, but is there any possibility that your Koodo number was involved in [i]Call Forwarding of any sort?
Userlevel 7
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BobTheElectrician wrote:

In self-serve, [b]Phone Services tab, then [b]Usage History --- should lay out your consu...

Read the following post as well

https://community.koodomobile.com/koodo/topics/why-does-my-usage-summary-show-i-phoned-voicemail-but...

I downloaded an application for my cell phone called 'Cell Duration Explorer' which allowed me to analyze my phone calls very accurately.  It turns out that I did use the talk booster as much as indicated by Koodo.

Thanks for everyone's response.

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