Koodo Community



unlocking my phone

I need to know if i can unlock my phone to use because I'm traveling out of Canada for three months, and now i cannot even use the phone at all it is asking my for the SIM network PIN. What can be done please?

3 replies

Userlevel 6
Hey Albadr,
Is the phone originally from Koodo? It is asking for an unlocking code.
Userlevel 7
Badge +4
Sounds like your sim is currently locked. Youll have to contact Koodo and ask for a PUK code.
Userlevel 7
Yes you can get your phone unlocked you need to contact Koodo via Twitter direct message or through Facebook messenger. They'll be able to validate your account and unlock your phone there's a $50 charge through Koodo , if you don't have an iPhone you might want to look on eBay for unlock code instead it will be a lot cheaper