Koodo Community

Unlimited text messages for all plans?


I have an older plan that has 50 minutes, no data and 50 texts a month, but unlimited incoming text messages. I saw on the koodo site that it said all plans now have unlimited text messages. Does this include mine ? Mine is $15 a month ($16.40 with tax if I don't go over). I am based in B.C and my phone is Samsung S6.

12 replies

Userlevel 7
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Hi,
I don't think your plan had unlimited texting, if Koodo didn't say anything in your selfserve in extra of "50 texts".

Current plans are from $30+, the unlimited texting is part of it.
Userlevel 7
Badge +4
Once you have your plan you have it, nothing like that will be changed afaik. To confirm you can login to self serve and click view my rate plan to see the details of your plan.
Userlevel 4
Allan wrote:

Once you have your plan you have it, nothing like that will be changed afaik. To confirm you can...

@Claire

There is always give and take when you are on Grandfathered Plan. If you think that you are texting now more than before. I think it is time to change your plan not necessary because you got something extra for free even you won't use it.
Userlevel 5
Current plans have unlimited incoming/outgoing text, older grandfathered plans that had a set amount of text in the bucket do not.
Thank you everyone. I just think that the part of the Koodo website that I just saw said ''Unlimited text messages for all Koodo plans'' was really unfair and misleading. There was no star or ''see footnote'' that indicated grandfather plans are not included in this ... i was all excited to think my plan could have unlimited texts now ...
Userlevel 7
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Claire Mosley wrote:

Thank you everyone. I just think that the part of the Koodo website that I just saw said ''Unlimi...

Can you post the screenshot that it says 'Unlimited text messages for all Koodo plans'' ?   
Userlevel 5
Claire Mosley wrote:

Thank you everyone. I just think that the part of the Koodo website that I just saw said ''Unlimi...

for everybody asking .....

Userlevel 7
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Claire Mosley wrote:

Thank you everyone. I just think that the part of the Koodo website that I just saw said ''Unlimi...

I see this page.

But when you're  checking plan to upgrade or join Koodo and see the page showing
 "All plans include 
 - Unlimited messaging (text & picture)2"
then, I assume the plans I see In this page included ulm message. 

It didn't mention/say that old plans or  "All of Koodo's plans" now have ulm message.
So, for me, its not unfair nor misleading for anyone.

Userlevel 7
Badge +4
Claire Mosley wrote:

Thank you everyone. I just think that the part of the Koodo website that I just saw said ''Unlimi...

Interestingly, the text Daniel shared exists on the Manitoba and Saskatchewan sites, but not the others. 
Userlevel 7
Badge +4
Claire Mosley wrote:

Thank you everyone. I just think that the part of the Koodo website that I just saw said ''Unlimi...

The "Unlimited messaging (text & picture)"? I see it on the Atlantic ones.
Userlevel 7
Badge +4
Claire Mosley wrote:

Thank you everyone. I just think that the part of the Koodo website that I just saw said ''Unlimi...

I only see the text below on the MB and SK sites; the "All plans include...." bit. All the others include the messaging info within each plan description, and therefore not confusing.


Userlevel 7
Badge +4
I'm pretty curious to see where exactly on the site it says unlimited texting for all plans?

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