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Unlimited Canada wide family calling


I have unlimited Canada wide family calling, there are three family members on our plan and I am being charged for calls between the family members.How do I get this corrected?

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Userlevel 7
Badge +4
Hello Mélanie. You're all on the same account with Koodo?
Userlevel 7
Badge +4
Robert wrote:

Hello Mélanie. You're all on the same account with Koodo?

To elaborate, all three numbers must be on the same Koodo billing account for the calls to be free.
Userlevel 7
Badge +4
What name is the account under Melanie? I don't see one under your name.

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