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"Unfortunately, settings have stopped working" when trying to add new APN


Hi everyone! I have an unlocked Moto G that I am trying to use with an out-of-country sim card. I try to add a new APN, but every time I do so the phone tells me that the settings have stoped working and takes me to the previous page. Any idea how I could fix this or what the problem could be?

2 replies

Userlevel 7
Hi Polina,

I would check with the provider's support to make sure you are entering the proper APN settings. Nothing that can be done on Koodo's end if your using a different provider's SIM card.
Userlevel 7
Badge +4
It's an older thread, but Moto G apparently balks at making a new default APN.

https://community.koodomobile.com/koodo/topics/cant_create_new_apn_even_with_great_instructions

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