I am trying to get the phone unlock for a Samsung phone bought from Staples as an unlocked device.
It has been on the Koodo network for years, but when I put a US SIM in, it asks for an unlock code.
So I get on a call with Koodo and am told the phone is locked by Bell. This makes no sense!
So I call Bell anyway, and of course they can not find the phone in their system, maybe it is a Virgin phone.
Right!! I doubt it.
So can anyone here help? This should not be this hard!