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Unable to receive texts

My daughter is currently unable to receive text messages. The message that pops up says "incoming message rejected message memory full" She has cleared all old texts and removed some photos and other things but it makes no difference. The phone tells her there is plenty of storage space available. She is still able to send texts. What can we do to fix this problem?

2 replies

Try a reset-or battery pull. Once the memory has been cleared, it sometimes takes a reset to see it cleared. Also, post what kind of phone, and we can provide some more insight.
Phone is a Samsumg Ace