Koodo Community



Unable to connect to network... Koodo states it is lost or stolen but bought it along time ago second hand what can I do??

Koodo states my Samsung S4 Mini is lost or stolen from previous owner but bought this phone on Kijiji already bought Sim card and top up voucher for this what can I do?

2 replies

Userlevel 7
Unfortunately there isn't much you can do. Sounds like the previous owner either stole it/found it and resold it before it got reported or they stopped paying their bill and Koodo blacklisted it. Only the original owner can unblock it. So you'd have to contact that person back... And good luck with that. 😕
Userlevel 6
Jonathan is right, a lost/stolen blocked phone gets blacklisted with all providers tho, not just Koodo.