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Turning off text notifications from Koodo for billing


Is there a way to turn off the text notifications from Koodo for billing? I just want the email notifications.

3 replies

Userlevel 7
Badge +4
Hey Mary, I know you replied to another post and that link didnt work. Going to look into it for you.
Userlevel 7
Badge +4
Okay so its a bit confusing but here it is.

Sign into self serve. Click on Self Serve and then click on "Overview" Than scroll to the bottom of the page. Look for " View Spending Limit Program "
Click that. Then it will load a new page. Click on " BILLING" . You will get an option to click on " Change Bill Type and Notifications" which is under the title " E BILL " . CLICK THAT and the option to uncheck TEXT is in that.

Let me know if that helps. Thanks 🙂
Userlevel 1
Chadwick wrote:

Okay so its a bit confusing but here it is.

Sign into self serve. Click on Self Serve and then...

Thanks, man!  My email option got unticked despite the fact that I'd never visited that page before.  Now I can actually know when I'm supposed to pay without suffering penalties due to not being told when my bill is due and for how much.

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