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Turn off auto pay


I would like to turn off the auto pay feature from the self serve, so I can choose when to pay it on my own.

3 replies

Userlevel 7
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Hello there,

For this issue you would need to call Koodo directly.Dial *611 from your cellphone or



Here are a list of option available to you


Robert wrote:

Hello there,

For this issue you would need to call Koodo directly.Dial *611 from your cellphon...

Alright thanks. I want to have it set so I can pay through self-serve like...through the phone by sending the payment instead of it auto taking out. You know?

Userlevel 6
Robert wrote:

Hello there,

For this issue you would need to call Koodo directly.Dial *611 from your cellphon...

He Josh, we get you! You can also contact us through our Twitter or Facebook pages to help remove the pre-authorized payments.  All the best! 

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