Trying to upgrade my phone, Register my SIM, by "change phone" on the koodo website....But everytime I go to the link, this messaged occurs; We're currently making system upgrades. Please contact us for assistance. I click "contact us" and it brings me to a page saying I have to pay $10 to get customer service to "change" my phone for me... That is not right when I can do it myself for free on the koodo self serve... is this an occurring problem? Or will it eventually fix itself and no longer be doing system updates and I will be able to upgrade/change my new phone. Is there another way to do this? My new SIM is smaller than my old SIM so I cannot just change SIMS/phone.... HELP!?