Koodo Community

trying to unlock my Samsung Galaxy A9

  • 5 December 2019
  • 1 reply

I got my IMEI number for my Samsung Galaxy and I'm trying to figure out how to unlock it. it was originally purchased from Koodo but now we ended up switching to Bell. However my Bell phone ended up dying because the screen went black on me and it still works and rings and everything but the screen is just black so now I have to switch back to this phone can I need my IMEI number and the serial number to my phone in this forum?

1 reply

Userlevel 7
Badge +4

You'll need to contact koodo customer service since you are not a customer anymore and request the phone be unlocked. Yes have your EMEI # Ready to give the agentĀ