Koodo Community

Trying to buy a phone online without adding a plan to it.

I just want to buy a phone outright (Nexus 5), using my positive tab balance to partially pay and keep my current plan. Is it possible to do that online?

2 replies

Userlevel 7
Yes, it should be... but only for maximum -150 Tab (small). Try logging into Self Serve first and then when it asks you to select a plan, I believe you can just skip to checkout.
Userlevel 7
Jonathan is right. Log into self-serve first, add the phone to your cart, then proceed to checkout without adding a plan. At checkout, make sure to edit the "tab amount used" to how much you want to use so it is properly reflected in the total