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Travel and Roaming


Userlevel 1
3 Questions.

1. Where are all your roaming packages (other than easy roam), I can't find them on your website.

2.  When you hit the easy roam monthly maximum ($100 per billing cycle), what do you get charged then?  How does this work?

3.  24 hours for easy roam? If you activate easy roam (ie make a call) at 5pm, does that mean you only get one charge to 5pm the next day?

Thanks!

9 replies

Userlevel 7
Badge +4
1. The other roaming packages are gone and were replaced with easy roam. 2. The charges are capped at $100. Once you reach $100 you no longer get charged for that billing cycle. 3. Yes. 24 hours from when you first make a call, etc.
Userlevel 7
Badge +4
Allan wrote:

1. The other roaming packages are gone and were replaced with easy roam. 2. The charges are capp...

2) if you reach your normal plan data cap, you will incur your normal overage rate like you would if you were in Canada
Userlevel 1
Allan wrote:

1. The other roaming packages are gone and were replaced with easy roam. 2. The charges are capp...

My wife is going to Columbia next month.  I see Columbia is included as one of the countries for easyroam.  The max she will be charged for normal usage is $100 with easyroam?  Her Canadian data overage is $5/250MB (she has shock free) so she will be charged that if she goes over? She never gets anywhere near her talk limit but if she did it would be the normal Canadian overage rate for minutes?  Thanks!
Userlevel 1
Allan wrote:

1. The other roaming packages are gone and were replaced with easy roam. 2. The charges are capp...

$100 max per billing cycle, right?
Userlevel 7
Badge +4
Allan wrote:

1. The other roaming packages are gone and were replaced with easy roam. 2. The charges are capp...

Yes it's 100$ per billing cycle, so theoretically she could get charged up to 200$ if she's in between 2 cycles which I find quite annoying. 

Her Canadian data overage is $5/250MB (she has shock free) so she will be charged that if she goes over?

Yes she will

She never gets anywhere near her talk limit but if she did it would be the normal Canadian overage rate for minutes?

I'm almost that this is what will apply. You already pay 10$ to us your plan like your would back home. I can't imagine charging more overage charged the back home.
Userlevel 1
Allan wrote:

1. The other roaming packages are gone and were replaced with easy roam. 2. The charges are capp...

OK, she will be in Columbia next month, all during the same billing cycle.  She has a shock free plan.  I expect her to be charged $10/24hours after she takes or makes a call to or from Columbia or Canada, sends a text, or uses data.  Her maximum charge will be $100 plus any data or minutes overages.  If she goes over her data, her Canadian plan will charge her $5/250MB (it's in her agreement from sign up) and if she goes over her minutes she will be charged the same as if she went over in Canada. That about sum it up? Thanks!
Userlevel 7
Badge +4
Allan wrote:

1. The other roaming packages are gone and were replaced with easy roam. 2. The charges are capp...

Hi Dan.  Yes that is a great summary.
Allan wrote:

1. The other roaming packages are gone and were replaced with easy roam. 2. The charges are capp...

Disappointed that the other roaming options have been removed. Its now much more expensive to roam if you just want to text. 
Userlevel 7
Badge +4
Allan wrote:

1. The other roaming packages are gone and were replaced with easy roam. 2. The charges are capp...

Look into local sim options. In the US you can get unlimited text plans for $3/day or $25/month. (Those are just a couple I remember).

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