I JUST got my Samsung Galaxy A8 (2018) in the mail today from Koodo. And all the phone calls I've made, I can barely hear the person on the other line (it's basically very quiet). I tried speaker, same thing. I tried to adjust the sound on settings, no luck either! Updated the software, nada! When I listen to music, it sounds perfect, as well as the ring tones. I don't know what to do. I can only hear the other line when I put the headphones in.
Please help!!!
The sound quality on my Samsung Galaxy A8 (2018) that I JUST got today has very poor sound quality during phone calls! :(
Sounds like it's a call quality issue. Try rebooting your device.
Thank you for the suggestion. Unfortunately, that didn't work either when I tried it. It only worked for when it's on speaker. 😞 Tested it by calling out to someone else's phone, as well as when I get an incoming call. Both ways, the other line is almost inaudible......
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