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The :;()$& site will not take my new address and Koodo will bill me $10 to do it, what BS!!!!


Really not happy with the address change tool not working!!!!

3 replies

Userlevel 7
Badge +4
If it is not working on self serve then it wont cost anything to call Koodo.  just let them know it doesnt work on self serve
Userlevel 7
Badge +4
You can try the canada post format to see if that will work bu sometime it doesn't seem to work for some addresses still. See dennis's answer for past that.
Userlevel 7
Badge +4
@ Marcus I see that you were able change your billing address after all. Your new one is not complicated at all. What was giving you trouble?

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