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The number dialed is not in service


Hi, i registered my prepaid phone today and it is registered on koodo network. I can make calls from my phone but when someone is trying to call me the 'number is not in service' message comes up. Please advice.

3 replies

Userlevel 4
Are they dialing the right number? Have you tried dialing your own number??
Yes, i see it in call log and select it for dialing so yes, it is correct number. i should not dial 514 for montreal, right?
Actually it is weird. I got this message trying to call with VIF phone over IP. But i can call with other telus phone. ok, never mind!!

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