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The international add on is not showing in my self serve


Android phone

8 replies

Userlevel 7
Badge +4
So you don't see international voice or data roaming in the add-ons page? Youre postpaid right?
Userlevel 7
Badge +4
Add the international add-ons via text message. Text ALL40 to 7626 for Min, Data and Text Text TXT15 to 7626 for Text. Full details can be found here: https://www.koodomobile.com/add-ons
Not sure what post paid is I pay automatically each month
I have the voice and data roaming on at $0 but not the $40 package I added
Userlevel 7
Badge +4
olivia Hazleton wrote:

I have the voice and data roaming on at $0 but not the $40 package I added

So now you added it via a text and all is well?
olivia Hazleton wrote:

I have the voice and data roaming on at $0 but not the $40 package I added

I added it via text but it is not showing on my self serve
Userlevel 7
Badge +4
olivia Hazleton wrote:

I have the voice and data roaming on at $0 but not the $40 package I added

Did you get a text back saying that the add-on has sucessfully been added?
Userlevel 1
olivia Hazleton wrote:

I have the voice and data roaming on at $0 but not the $40 package I added

Hi Olivia, 

Any news? Is the add-on showing online? Did you get a text as mentioned by Allan?

Keep us posted! 

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