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text messages stuck in MMS


when I text in messages from my contact list they are sent inSMS but when I type in a new contact it is sent in MMS which doesn't send but just hangs. Using MOTO G plus

11 replies

Userlevel 7
Hi Kevin,

Make sure it is actually a contact with a phone number. If it is a contact with just an e-mail address, or not a contact at all it'll try to send it as an e-mail.
Thank you very much for your prompt reply. I received an unexpected visitor while on-line  with my problem and had to suspend the conversation. I do apologize. this contact was a top contact (my daughter) and she disappeared from my phone contacts and my text contacts. Entering her phone no. did get her back on SMS so I thank you very much for the info.
Hello,
I have the same problem,
The moment I add a 2nd contact to a conversation it changes to "group MMS"
and since there's a data block, it will not work.
All contacts have a phone number, in addition to the email.
I'm on Public Mobile's former plan,  unlimited Canada
and under the plan description it says "Unlimited SMS and MMS"


Userlevel 7
Badge +4
Paul wrote:

Hello,
I have the same problem,
The moment I add a 2nd contact to a conversation it changes to "g...

I don't think group MMS use data, so you don't need data to make it work.

Have you tried to send MMS to one person? and did it work?
Userlevel 7
Badge +4
Paul wrote:

Hello,
I have the same problem,
The moment I add a 2nd contact to a conversation it changes to "g...

ALL MMS use data. You may be unable to send, as the metadata of the MMS is not ‘picture’.
Paul wrote:

Hello,
I have the same problem,
The moment I add a 2nd contact to a conversation it changes to "g...

I am receiving answers to a question I didn't ask.
Userlevel 7
Badge +4
Paul wrote:

Hello,
I have the same problem,
The moment I add a 2nd contact to a conversation it changes to "g...

Thank Paul for that. You can remove yourself from future email contact in your profile at the top right of the page.
Userlevel 7
Badge +4
Paul wrote:

Hello,
I have the same problem,
The moment I add a 2nd contact to a conversation it changes to "g...

@kevin, it was someone else asked another question.
@david: if you said so, SMS is also using data.
I meant he didn't need a data plan to use MMS.
Paul wrote:

Hello,
I have the same problem,
The moment I add a 2nd contact to a conversation it changes to "g...

I'm unable to send text messages to multiple people, never mind MMS.
I can text just fine to one contact at a time. If I add another contact to the conversation, it switches from SMS to MMS.
And according to multiple other threads, MMS does use data, and will not work if you have a "data block"
Userlevel 7
Badge +4
Paul wrote:

Hello,
I have the same problem,
The moment I add a 2nd contact to a conversation it changes to "g...

@Paul: in your snapshot: the addon is "0$ datablock with pic msg". that addons allow pic messaging, which is MMS. As data was blocked by the carrier, I would suggest you turn on mobile data in your phone, and see if it was the problem.

If you have problems with group texting, then it is another issue, not MMS itself.
Paul wrote:

Hello,
I have the same problem,
The moment I add a 2nd contact to a conversation it changes to "g...

Works with data enabled.
Thank you for suggestion Azure.

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