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temporary cancel service

  • 19 July 2020
  • 4 replies
  • 187 views

I would like to temporarily put my service on hold but keep my number for when I activate it again.

how much will that cost me going forward 

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Best answer by Mayumi 19 July 2020, 21:40

How do I temporarily suspend service while keeping my number 

You need contact Koodo to put your plan on hold. 
You can set up call back through Koodo assist 

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4 replies

Userlevel 6
Badge +4

Hello,

 

You can find all the info right here: https://www.koodomobile.com/en/help/keeping-your-account-open-when-travelling?search_api_views_article_search_fulltext=seasonal%20hold

 

Best regards,

Helen

How do I temporarily suspend service while keeping my number 

Userlevel 7
Badge +4

How do I temporarily suspend service while keeping my number 

You need contact Koodo to put your plan on hold. 
You can set up call back through Koodo assist 

Userlevel 7
Badge +4

How do I temporarily suspend service while keeping my number 

The instructions are literally in the link provided by Helen

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