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Why am i paying tap if i bought out my phone?

9 replies

Userlevel 6
If you mean "Tab", how long have you had your phone?  If you just got it, what phone is it and how much did it cost in-store.  Some people assume because they had an in-store cost (ie paying $390 in-store to get an iPhone 6s on a Medium Tab) that they pay full price for the phone and shouldn't have a Tab, which is just not the case.
If you were paying your phone with the Tab and it's now paid, they will keep taking money and putting it on your Tab. When you decide to change phones, whatever is on your tab will be deducted off your next phone. 
Userlevel 5
Jocelyne wrote:

If you were paying your phone with the Tab and it's now paid, they will keep taking money and put...

Koodo stopped doing that 2 or 3 yrs ago, now the tab is split up over 24 months and after that the tab charge stops
Userlevel 7
Badge +4
You did not buy it outright Emanuel. Please see your agreement and you would see something like this:



There is about half of the amount left to pay off. 
I DID buy it out on july 15 2016 at Grand Prairie mall. It was a deal where you could give in your old one and get 50% off the phone. And i had to pay the rest 450$ so im pretty fricken sure i bought it out. Thanks.
Userlevel 6
Emanuel Messerschmidt wrote:

I DID buy it out on july 15 2016 at Grand Prairie mall. It was a deal where you could give in you...

I don't recall Koodo Shops having a promotion like that Emmanuel, did you purchase this from a reseller like Wow Mobile or a retailer?
Emanuel Messerschmidt wrote:

I DID buy it out on july 15 2016 at Grand Prairie mall. It was a deal where you could give in you...

Nah mate just went to the mall in GP anf they had it. Ya it was an awesome deal thats why i bought out the S7 becus of the deal!
Userlevel 7
Badge +4
Emanuel Messerschmidt wrote:

I DID buy it out on july 15 2016 at Grand Prairie mall. It was a deal where you could give in you...

Have you looked at your agreement? It shows the exact details of the purchase. 
Userlevel 7
Badge +4
Emanuel Messerschmidt wrote:

I DID buy it out on july 15 2016 at Grand Prairie mall. It was a deal where you could give in you...

Hello Emanuel,

Maybe you bought your last tab but when buying the new phone you enlisted for another tab.

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