Koodo Community

Community

Solved

tab balance zero but havent payed it off yet


So my tab balance says zero but I know that I still owe $345 on it and I havent payed it off yet.. I just got the LG G3 less then a month ago.. I think i have accedentally pressed the pay off balance but theres no money on my account at all for it to be payed .. My monthly bill also says -$15.71 right now as well..what does this mean?
icon

Best answer by Ahmad 24 November 2015, 13:33

For your month bill, the "-$15.71" means that you have a credit on your account. So whenever your next bill is released, it will be reduced by $15.71.

Accounts can be accessed here and the community is mainly built on regular people helping others. You'd have to call Koodo at *611 from your Koodo phone to see what's going on with your Tab

View original

1 reply

Userlevel 7
For your month bill, the "-$15.71" means that you have a credit on your account. So whenever your next bill is released, it will be reduced by $15.71.

Accounts can be accessed here and the community is mainly built on regular people helping others. You'd have to call Koodo at *611 from your Koodo phone to see what's going on with your Tab

Reply