Koodo Community

Community

Solved

Switching phone provider


I am looking to switch to Koodos, I have a Samsung Note 5 - will this be compatible to use with a monthly plan ? Does the phone have to be open? What do I need to do to get this switched over and will this be on a contract basis or month by month?

3 replies

Userlevel 7
Badge +4
Yes the Note 5 is compatible either a Telus version(90% of the time). or unlocked. You need to go and sign up for a post paid account or pre paid and get a SIM card to get going. Its up to you wether you want to go pre paid or post paid. Visit your local koodo booth or visit www.koodomobile.com
Userlevel 7
Badge +4
If you want postpaid/monthly plan, they will run a credit check on you even you bring your own phone. So, don't forget to bring proper ID to a Koodo store. Also, do not cancel your current provider if you want to port/transfer your number to Koodo. ( They need active account to do this). Bring your account info and store rep will help port your number too.
Userlevel 7
Badge +4
You can confirm that your particular model will be compatible by going to: willmyphonework.net
Chances are if you bought it in Canada at least 3G will work.

Reply