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Switching from Telus but keeping my phone number.


I wasnt able to keep my phone number when I switched from Telus to Koodo because I didn't have my Telus account number at the time. Now that I have the account number, do I have to call Koodo or can I do the change with the self-serve service? Also, is there a fee? Thanks.

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Userlevel 7
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If your telus account is still active then you could have it ported in now. You will have to contact customer care or visit a booth to have that done.
Userlevel 7
Badge +4
Chadwick wrote:

If your telus account is still active then you could have it ported in now. You will have to cont...

You can port your number via self serve.

Just choose to change your number and there should be an aption to port a number over

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