Koodo Community



Switching from new broken phone to old phone

I recently bought a new phone from you guys, and I still have my old one. I just broke my new phone a few days ago and would like to put my SIM card back into the old phone. Can I do this on my own or does it need to be registered with you guys?

2 replies

Userlevel 6
Too bad about your new phone. You can swap out the SIM card from new to old phone on your own, no need to 'register' it. If you think about it, the SIM card that's already activated and 'registered;.
Userlevel 3
As long as both phones take the same SIM card. My new and old phones have different size SIM cards. If that's the case just go to Koodo and they can set you up. I had to do this once and wasn't charged anything extra for getting another SIM