Koodo Community

Community

Solved

Sudden Battery Drain!


I have a Samsung ace 2 that has recently started showing sudden battery drain when the battery has more than 50%. Why is my battery draining like this? I don't let my phone battery run very low unless I have no way to charge at the time. Now the phone will suddenly restart and then tell me the battery is "critically low" and to plug in. When I plug the phone in, it will show 70-80+ power within minutes. Please let me know what is going on.... Thank you

5 replies

Userlevel 7
Badge +4
Hi Pamela, funny you mention that, I had the same problem a few weeks ago. I checked the battery usage and it said Google Play Services used over 50%! If you have that same problem, the solution is really simple 🙂 Just switch off your phone for a minute and it should be back to normal! Hope your problem is as easily rectified 🙂
Thanks Sophia. Can I change the settings with Google Play Services somehow to stop this from happening?
Userlevel 7
Badge +4
Pamela Johnson-Corkum wrote:

Thanks Sophia. Can I change the settings with Google Play Services somehow to stop this from hap...

No need to change anything, it shouldn't occur again. If it does, you could try to clear the app's cache and force stop it, then reboot again but it probably won't be necessary. Was that what drained your battery?
Pamela Johnson-Corkum wrote:

Thanks Sophia. Can I change the settings with Google Play Services somehow to stop this from hap...

No. The only thing I noticed was my screen was using most of the power. I have turned on power saving. We'll see if that works! 🙂
Userlevel 5
Pamela Johnson-Corkum wrote:

Thanks Sophia. Can I change the settings with Google Play Services somehow to stop this from hap...

Hopefully power saving will help the battery issues - you could also try getting a new battery for your device.

Reply