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Sony z3 compact not getting on the Mobile network


Sony z3 compact, with 'Mobile Data' turned on have been unable to connect to the network..According to the tool using my IMEA the network should work as well as the specs of the network match up.. (I have it set to prefer LTE, tried the other network settings none have worked.) "Mobile services provided by Koodo use Telus Mobility's CDMA, HSPA+ and LTE networks. CDMA devices, however, have been discontinued by Koodo outside of Northern Ontario and Manitoba.[9] Koodo Mobile's CDMA and HSPA networks use the 850 MHz and 1900 MHz frequencies while their LTE network uses 1700/2100 MHz (AWS)." http://www.gsmarena.com/sony_xperia_z3_compact-6538.php Is there something I'm missing here?

8 replies

Userlevel 7
Have you set up your apn for koodo?
Userlevel 7
Badge +4
Check your APN settings. http://mobilemasters.koodomobile.com/the-comprehensive-guide-for-bringing-your-unlocked-device-to-koodo/
Userlevel 5
Was it also unlocked? The checker will let you know if the phone is physically capable of running off the Koodo network, but if its still locked to its original carrier then it still wont work. The check isn't able to determine if the phone is still locked or not.
Followed the link, Dennis provided worked well, got 3G/3.5G and half working..My co worker sitting beside me has a Nexus 5 on Koodo and is getting LTE and I'm not.. That's not a really a concern I'm just happy the Mobile Network works with the Sony z3 compact
Userlevel 7
Badge +4
Ryan Kennedy wrote:

Followed the link, Dennis provided worked well, got 3G/3.5G and half working..My co worker sittin...

Make sure your network is set to Auto (wcdma/HSPA/LTE)
Userlevel 7
Badge +4
Ryan Kennedy wrote:

Followed the link, Dennis provided worked well, got 3G/3.5G and half working..My co worker sittin...

Which Z3 Compact model do you have? Only the D5803 has the required LTE band.
Ryan Kennedy wrote:

Followed the link, Dennis provided worked well, got 3G/3.5G and half working..My co worker sittin...

I re-checked my settings; Its set to LTE Preferred, also it is the 5803 model. Also! When I drove home I noticed I had LTE, so the phone is capable just for some reason I wasn't getting LTE while in the same location as another koodo customer.
Userlevel 5
wow was thinking of getting a Z3 Compact, I really hope LTE works

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