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Someone locked my friend out of his phone. How does he get back on it?


Someone webt on my friends phone and locked him out of it. How can he get his phone unlocked?

6 replies

Userlevel 7
Hi Justin,

Depending on the phone, after entering a incorrect password so many times it will allow you to reset the password by entering the username and password (to your google account).
It is a Samsung Galaxy ace.
Userlevel 7
Justin White wrote:

It is a Samsung Galaxy ace.

Did you try entering anything a couple of times and resetting it?
Justin White wrote:

It is a Samsung Galaxy ace.

My friend can't remember what the email is that was used on that phone
Userlevel 5
Justin White wrote:

It is a Samsung Galaxy ace.

Not much you can do then. 😞 You will likely have to do a factory reset. You will loose all your personal info from your phone, unless you backed it up somewhere.
The most extreme solution would be a hard reset. It wipes the phone completely, however you will have access to the device again. I don't remember the exact procedure, but a quick google search with the model of the phone and adding "hard reset" should help you get that information.

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