Koodo Community

Community

Solved

Slightly dented phone can I exchange


I've had my Samsung galaxy s5 for 2 days and it has already been slightly scratched around the trim can I exchange it??

3 replies

Userlevel 7
You can try but if the scratch doesn't impair your use of the device you may not want to bother. I do recommend getting a case for it however. The damage may prevent you from returning it however.
Userlevel 7
Badge +4
Was it like this out of the box? If it was maybe you could get an exchange. But do it asap
Userlevel 5
Did you do the damages?

Reply