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Sim locked

  • 27 January 2019
  • 3 replies
  • 128 views

Hi, Just brought a new phone from another country. Koodos sim is marked as perm lock. How do I unlock it?
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Best answer by Mats 27 January 2019, 21:30

Hi, Just brought a new phone from another country. Koodos sim is marked as perm lock. How do I unlock it?
To buy a replacement Koodo sim card you'll have to visit a Koodo kiosk or a place like The Mobile shop/Best buy.

https://www.koodomobile.com/find-nearest-store

Then once you have it in hand you can follow the instructions below to swap it online. Since it does require 2 step authentication you might have to contact Koodo unless you can use another user on your account.

http://support.prod-web01.koodohelp.com/help/koodo-sim-support
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Userlevel 7
Badge +4
The "perm" means permanent. It means that the sim card can no longer be unlocked and needs to be replaced.
Userlevel 7
Badge +4
You would need to get a Koodo SIM card. It's super easy, you can buy one online right now and save yourself the $35 connection fee: Buy SIM
Badge +4
Hi, Just brought a new phone from another country. Koodos sim is marked as perm lock. How do I unlock it?
To buy a replacement Koodo sim card you'll have to visit a Koodo kiosk or a place like The Mobile shop/Best buy.

https://www.koodomobile.com/find-nearest-store

Then once you have it in hand you can follow the instructions below to swap it online. Since it does require 2 step authentication you might have to contact Koodo unless you can use another user on your account.

http://support.prod-web01.koodohelp.com/help/koodo-sim-support

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