Koodo Community

Sim card error

  • 23 January 2016
  • 3 replies

After loading international package phone display Sim error and can't use phone.

3 replies

Userlevel 7
Hi Keith,

Shut down the phone, remove the SIM card and let it sit for a few minutes. Afterwards put the SIM card back  into the phone and see if it works.

Let me know if you are still experiencing issues afterwards.
Userlevel 7
Try removing it and putting t back in
Userlevel 4
Badge +4
Hey Keith! 

Are you still getting that error message? Is your device back up and running? Keep us posted 🙂